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How to Deliver Bad News to a Group - Conversation Starter - HarvardBusiness.org

No matter how skillfully you announce bad news, it's likely to cause anxiety, result in at least a temporary drop in productivity, and prompt some of your valued employees to look for work elsewhere.

How can you deliver bad news in a way that minimizes the damage? Here's a four-part plan for announcing any kind of news that causes disappointment, whether it's not making the numbers, relocating facilities, or eliminating a valued perk.